5 Common ASUS Laptop Problems

Many ASUS laptop users have reported problems associated with the device’s significant functions, such as problems with the Wifi, Keyboard, Wireless Mouse, Battery and Audio of the device. This article is intended to shed light on the five common ASUS laptop problems and their solutions.

1. Malfunctioning of Wifi:

The Wifi failing to perform well is one of the most common problems that ASUS laptop users have reported. The solution given below can help resolve issues concerning the Wifi for users using Windows 7,8, 10, and 11 as their OS:

First, open the “start” menu → Open “settings” →Open the “network and internet” option → Click on network reset → Press “reset now” → Press “yes” and restart → Once restarting is done, a pop-up message will appear on the right-hand side titled “Networks,” hit “yes” and the problem will be sorted.

2. Keyboard Failing to Work:

ASUS laptop users have commonly reported issues concerning the keyboard of the device. The solutions given below can help resolve the keyboard-related problems, which are also compatible with all the versions of windows such as 7,8,10, and 11:

Solution 1: Restarting the computer can help resolve most of the issues. Try restarting the computer and see if the problem has been solved.

Solution 2: Modify the keyboard settings: Right-click the “start button” which is located on the left bottom corner of the device → Click on the “settings icon” → click on “ease of access” → next, click on “keyboard” → switch off the “filter keys” function → lastly restart the computer and see if the problem is resolved.

Solution 3: Update the keyboard driver by downloading a “Driver Easy” tool using the following link: https://windows10freeapps.com/how-to-install-driver-easy-in-windows-10-8-7/. Driver Easy will recognize your system and find the proper drivers for it.

If the keyboard malfunctions in the case of physical damage, such as sticking of the keys or keys coming out entirely, in these cases you can consider having the keyboard replaced.

3. Problems with a Wireless Mouse:

Suppose a problem with the wireless mouse is detected. Here are a few fixes that can be tried to have the issues concerning a wireless mouse resolved:

 Solution 1: If the wireless mouse fails to function in the user’s device, the user can try using the wireless mouse in another device to quickly identify whether there are compatibility issues between the device and the wireless mouse in question.

Solution 2: Most of the issues concerning wireless mice can be resolved if a fresh and compatible battery is used and inserted correctly.

Solution 3: Ensure the connection is established properly. Try unplugging the receiver from the USB port, and before replugging the port into the device, give it an interval of 10 seconds.

Solution 4: Ensuring to check the driver also can help immensely. If the mouse is deprived of good driver support, chances are high for the device to encounter failure in recognition concerning the scrolling and clicking functions.

4. Battery-Related Concerns:

Users of ASUS laptops encounter issues related to the device’s battery not being charged properly. This could be due to two reasons, the battery not getting charged or failing to supply power.

Considering a few potent solutions given below can help remediate the problem:

Solution 1: To keep compatibility issues at bay, it’s always recommended to use an ASUS AC adaptor and power cable, which is provided along with the laptop to charge the battery.

Solution 2: Checking the battery wizard in MyASUS can be beneficial. In the battery wizard, activating the Battery Health Charging by clicking the Customization option on the top left corner and then choosing the battery mode you prefer can help. To get the laptop fully charged, selecting “Full Capacity Mode” can help a great deal. Restart the computer and check if the battery is getting charged.

Solution 3:  If the laptop is not in use for a prolonged period, it is advisable to charge the computer overnight and then use the device.

5. Audio and Sound Issues:

If you experience an issue with the ASUS laptop’s audio or sound-related functions, consider the solution below:

First, open start and type “device manager” → locate the sound, video, and game controllers option; beneath that, a sub-option named “High Definition Audio Device” will be found, right click it and select update driver → Now, select “Browse My Computer For Driver Software” → Next, select “Let me pick a list of available drivers on my computer” → Select “High Definition Audio Device” and press “Next” and lastly press “Yes” → Now close the window and restart the device.

The Bottomline:

The fixes for the five most common Asus laptop problems can benefit if implemented. If the problem persists and the device fails to work as expected, the help of a professional can be sought.

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